Privacy Policy

Information We Collect

We collect information that you provide when you open an account, complete verification checks, make deposits or withdrawals, or contact our customer support team. This typically includes your full name, date of birth, residential address, email address, telephone number and payment details.

In addition, we automatically collect certain technical information whenever you visit or use our platform. This includes your IP address, browser type and version, device operating system, pages viewed, time spent on the site and referral sources. We do this to improve site functionality, maintain security and deliver a smoother experience.

How We Use Your Information

Your personal data allows us to create and manage your account, process transactions securely, and provide the gaming services you request. We also use it to verify your identity as required by law, prevent and detect fraud, and comply with regulatory obligations.

Where you have given consent, we may send you personalised offers, bonuses and updates about new games or features that we believe will interest you. You can change these preferences at any time through your account settings or by contacting support.

Sharing and Disclosure

We may share your information with trusted third-party providers who perform services on our behalf, such as payment processors, identity verification agencies, customer support platforms and marketing service partners. All such companies are contractually obliged to keep your data secure and use it only for the purposes we specify.

We may also disclose information where required to do so by law, for example to licensing authorities, regulatory bodies or law enforcement agencies when we have a legal obligation to do so. We do not sell your personal data to third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, analyse site usage and provide personalised content. Some cookies are essential for the website to function correctly, while others help us understand how visitors interact with our pages.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience and prevent certain features from working properly.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, alteration or disclosure. These measures include encryption of sensitive information and regular security reviews of our systems.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee its absolute security.

Your Rights and Choices

You have the right to request access to the personal data we hold about you, to have it corrected if it is inaccurate, or to request its deletion in certain circumstances. You may also object to processing based on legitimate interests or withdraw any consent you have previously given.

To exercise these rights or if you have any questions about how we handle your data, please contact our customer support team. We will respond to your request within the timeframes required by applicable law.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, to meet legal and regulatory obligations, and to resolve disputes. When we no longer need your information, we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so that you remain informed about how we collect, use and protect your information.

Your continued use of our services after any changes have been made constitutes your acceptance of the updated policy.